Maui shopper
GBA productive experience with Anderson Smith I worked with Anderson Smith to change flights previously changed by the airlines without notifying me in advance. He was patient and very helpful. He asked for needed info and waited while I retrieved some of the info from my files/computer. He also verified my name on my passport and credit card for security reasons. He always told me when he was putting me on hold and checked back within a reasonable time. He also called me back when he said he would. He arranged new flights on another airline, handled the cancellation with the first airline and helped to get a refund of the first airline charge. Anderson was professional and pleasant to work with.
Robert McIntyre
GBVery fast Very fast, kind service.
Marcus Outland
GBI had a very great experience with Bob I had a very great experience with Bob. He was very helpful with helping me cancel my flight.
Ronald Sordillo
GBKenna did an excellent job Kenna did an excellent job. Of the many Spirit representatives I have delt with, Kenna was the only one to get the job done. I truly appreciate her professional approach. And the fact that she called me back when we were disconnected was very good customer service. Thanks Dorothy Sordillo
Lora Warren
GBDavid cooper was very understanding and… David cooper was very understanding and patient. He was very pleasant and went step by step during the whole process of purchasing my tickets . I would refer to the airlines to others,