Maui shopper
GBA productive experience with Anderson Smith I worked with Anderson Smith to change flights previously changed by the airlines without notifying me in advance. He was patient and very helpful. He asked for needed info and waited while I retrieved some of the info from my files/computer. He also verified my name on my passport and credit card for security reasons. He always told me when he was putting me on hold and checked back within a reasonable time. He also called me back when he said he would. He arranged new flights on another airline, handled the cancellation with the first airline and helped to get a refund of the first airline charge. Anderson was professional and pleasant to work with.
Jyotika Jaggi
CABest Service Provided by Rodney Hunt Rodney Hunt provided an excellent customer service! He was kind, professional and pleasant to talk to and patiently answered all my questions. I was able to get an amazing deal! I would absolutely recommend him for all your travel needs! Thank you’
L.E. Welden
GBDave and Emily were fantastic Dave Carlos and Emily were fantastic. Dave couldn't have been nicer! He stayed on the phone with me for almost an hour, helping me rearrange travel after I got snowed in in Oregon! So professional and courteous. I couldn't say enough nice things about his outstanding job in helping me out. What a lifesaver! And Emily helped me (very patiently) with this link! Thank you! Thank you! Thank you!
RAJ NAGARAJAN
GBPLEASANT EXPERIENCE TO REMEMBER! This is to share my pleasant experience with Roma Wilson who helped me to confirm our family seats on our various reservations with Singapore Airlines. She was very professional, pleasant to talk to, patient to listen to and courteous in taking care of all the requests. She is an example of caring beyond expectations! She is an asset for your company and don' let her leave. All the best!
Deborah and Doug
GBCUSTOMER SERVICE EXCELLENCE Grace exceeded our expectations even with all the challenges we presented to her. Definitely appreciated speaking to her considering all the language barriers we encountered before her. She is a huge asset to this company. There needs to be more Grace's.