Robyn Bruggeman
GBAppalling customer service Appalling customer service. I have been trying to contact RCI South Africa from the UK for several weeks to book my expiring replacement holiday which was insured. Phone calls are cut off before you reach a person to speak to and emails to several different email addresses are unanswered, aside from a request for feedback on the experience. They don’t deserve any stars.
David Thang
GBI wish I can give them zero or negative… I wish I can give them zero or negative star, if possible. I have been a member for almost 2 years now, and when I want to use points I still have to pay $200plus out of pocket. I pay monthly $164 and I dont have any benefits from it. When I asked them to cancel my membership, they said they can’t. Basically, I pay $164 for nothing. They are happy st**ling.
Smit
NLDespitely you have to give 1 star Despitely you have to give 1 star, even that is not valued worth. A fraude organisation, losing the ownership of a week condo in parkway orlando. Charge to points in europe, paying extra 3500 eur but by no choise of resort ended the relation, by paying one year for nothing, and no exchange. Now 4 years later still got summations for payments. Even pirates have honour code, these boy not.
Stacey Froeber
GBDo not become a member Wow! I should've read these reviews before I bought in. These are legit reviews. We became members in 2020 and have been nothing but disappointed. We were given 3 bonus weeks and have only used one. They have been difficult to work. They tell you resort fees are covered when they aren't. They don't hold their employees or their words accountable. Honestly, I think the members need to file a class action lawsuit against this company. Please do Not buy into this company. It really is nothing but smoke and mirrors.
Thasee Pillay
GBRCI are a very poor service delivery… RCI are a very poor service delivery company. They do not assess the resorts they subject their members to. A waste of money. Currently using Sterling Ooty- Fern Hill and I think I’m in the domestic quarters. It’s atrocious, to the point I’m cutting short a 7 day stay to 3 days. RCI can keep the profits.