Just found out the booking fee is now $420 Canadian!!… Just found out the RCI booking fee is now $420 Canadian This is SCANDALOUS!! And it is non-refundable after 24 hours. Another $129 to protect your points but not your money!! The last time I found a place to book (which can be very difficult) the cost was approx $320 and there was an insurance option which I believe was $180 (also expensive). People are trying to get out of their timeshares because of the unreasonably high costs but you can't even give them away these days...

Just had a call from a debt collector… Just had a call from a debt collector as RCI say they have not collected our monthly deposit since September 2023. When we signed this agreement you had all our details, Name, phone number email address but none phoned or emailed to ask what had transpired, but you chose to send our details to a debt collector even though you made no contact to establish why to payments had stopped. I am far from impressed with RCI and should never have committed to sign any agreements with this terrible company. They are now saying we need to pay US2,000 to get out of the agreement or pay the US1212 for the arrears! It would have been nice if someone from RCI had contacted us before going to the Debt collectors as RCI can sell their unscrupulous deals but have no customer service system to contact the customers if there is a problem!

Despitely you have to give 1 star Despitely you have to give 1 star, even that is not valued worth. A fraude organisation, losing the ownership of a week condo in parkway orlando. Charge to points in europe, paying extra 3500 eur but by no choise of resort ended the relation, by paying one year for nothing, and no exchange. Now 4 years later still got summations for payments. Even pirates have honour code, these boy not.

Appalling customer service Appalling customer service. I have been trying to contact RCI South Africa from the UK for several weeks to book my expiring replacement holiday which was insured. Phone calls are cut off before you reach a person to speak to and emails to several different email addresses are unanswered, aside from a request for feedback on the experience. They don’t deserve any stars.

This should be a zero star This should be a zero star. This company is the biggest scam and joke ever. Stay away from this SCAM. You look at other travel companies like Expedia and Booking.com the prices are cheaper. The RCI Exchange Plus is exactly like that. You pay the same price + you lose 10K plus of your exchange points. This company should be investigated for fraud and consumer abuse and stealing from hard working taxpayers.