Vacatia

1 Belvedere Place, Suite 200, 94941, Mill Valley, United States
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1.20
Based on 20 Reviews

5

0.00%

4

0.00%

3

0.00%

2

20.00%

1

80.00%
About Vacatia

Vacatia is the resort marketplace for vacationing families and friends. Our mission is to make family vacations better and to help family resorts thrive. We make it easy for guests to find and instantly book their perfect resort residence, combining the space of a home and the services of a hotel. Vacatia provides real-time rental listings, large photos, floor plans, and detailed resort information, supported by Vacatia Guest Care and multiple flexible payment options. We work with 600+ select professionally managed resorts and resort residence owners at leading hospitality, vacation ownership (timeshare), and premier independent resorts. Vacatia also partners with select brands to operate vacation ownership marketplaces. Vacatia is a member of the Family Travel Association and the American Resort Development Association (ARDA), which named Vacatia the winner of the "ACE Innovator Award: Industry Partner" category of the 2017 ARDA Awards. Vacatia is venture-backed company founded in 2013, and is headquartered in San Francisco Bay Area, CA.

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Jai Smith
GB

Charged a $500 cleaning fee at check in … Charged a $500 cleaning fee at check in which was not expected, Minimal furnishings pots and pans etc, entry gate didn't work, furniture old and falling apart, beds old, one month stay never cleaned the room once. Trash receptacles had to be driven to.

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Martagina Abello
GB

We are disappointed staying at your … We are disappointed staying at your condominium.

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Pearl Chisom
GB

vacatia was good but the resort was … vacatia was good but the resort was NOT, But when I contacted a rep at Vaca she was more then happy to assist me and even put me up in another hotel if needed, but this hotel had vomit and urine on the floor worse smell ever, complained the first night about the urine smell, they found the vomit and cleaned it up but urine was still there complained a second day thats when they finally moved the bed and saw the urine stain!

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Kathy Claypoole
GB

Back in February of 2021 my bank debit… Back in February of 2021 my bank debit card was compromised and a charge of $501.14 was taken from my account. I text the company through messenger and they never responded. The bank wanted a police report so they could investigate. I was asking Vistania if they could supply name of person/person's that used the debit card to pay for rental. It would of helped with investigations and I could have them arrested. Long story short, the bank said everything looked legit and therefore they are not refunding money. The police closed case due to this. So I am out $2268.

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Barb
GB

DVC resale I would my points. I had a buyer. He was paying my closing costs Of course, they told me to sell cheap and of course, Disney said nope we would buy it. Vacatia told me nothing changed except now Disney was buying. PS gt my money minus closing cost. This woman makes you sell cheap because sh works for Disney. Had I known I would have canceled sell.I am out $1300. Obviously Disnry is hurting.

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