I booked a special 2 night deal for Las… I booked a special 2 night deal for Las Vegas, the dates I was looking for was in early January. All of the hotels they offered cost an additional $80-$120 a night. This is extremely misleading. Hotel Tonight and Expedia both had cheaper rooms. Why would anyone use this service? Seems to me just to have a complicated middle man situation because they really are not offering any deals you cant find elsewhere. Do not use its a scam!!! --- In regards to room hustlers response, they in fact did not check HotelTonight WHICH IS STILL CHEAPER. Regardless of what you say is a "misunderstanding" you as a company advertised one thing and offered another. You are misleading customers into thinking they are getting a good deal when really you tack on more money in the end.

Rocky start, but happy ending After some initial issues (i was being charged $180 extra to book my hotel) and miscommunications (hotel policy regarding age of children and extra fees) with my reservation, the Roomhustler team was able to clarify my confusion and rebooked my 4-star room without any added fees. A big thanks to Maria and her team for their quick work. I hope there are no issues when I check in in September! Fingers crossed.

Most importantly not a scam Most importantly not a scam. With that being said the options received were just barely a deal. It did take the anxiety of having to choose from 200 options when searching yourself and that’s a plus. If I had to guess during peak season if you booked one of the most premium hotels in your location it would cost the value stated on the deal. However the reality of getting one of those locations during peak times is obviously low so instead you get those high value properties if you travel mid week during low season when the property isn’t as much as the stated value anyway so when you compared what you pay to what it’s listed for it’s pretty close to the same. Again not a scam. I’d told the dice again and see what the outcome was.

It's a scam & they were rude I wouldn't even give one star but I have to select something. First off, there's no real savings or "deals". I bought the Bali vacation thinking I'd be saving money as they advertise, when in fact I spent much more by using them. I found way better accommodations for cheaper prices on my own by doing a little research. When I confronted them about it they simply lied. I asked for a refund because they did not provide the services that they charged me for and they were rude about the whole situation & would only offer me a partial refund. It became a whole mess & I ended up never using my trip nor did I ever recieve a refund. They basically took $300 from me. Never trust what seems too good to be true! The hotel options they gave me were terrible, so booked all my own nice & beautiful accommodations in Bali for 3/4 of the price they charged me. It was such a scam and a headache. Awful customer service.

I had a great experience I was definitely skeptical of this website but I have used it twice now and had no issues. The customer service has been exceptional. I had the opportunity to work with Emma and she was absolutely phenomenal! She was patient, answered all of my questions, and went out of her way to make sure she was getting me the best deal. Service like that makes me so comfortable to use a 3rd party platform and I would definitely recommend it.