swonderdirect.com

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4.95
Based on 20 Reviews

5

95.00%

4

5.00%

3

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2

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1

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About swonderdirect.com

Swonder, as an emerging brand, aims to create a range of water sports gears for customers to enjoy the water fun. We use only high-performance materials to manufacture products after years of research, iterative design and the combination of modern technological processes. We hope that every product launched on the market from us can be a good combination of usability and safety and our customers can throw themselves into the water sports without any concerns.

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Brett Harmon
GB

I bought a SUP via Woot I bought a SUP via Woot, used it a few times and it's seam blew out. I contacted swonder & they replaced it for me - hassle free! Very much appreciated!

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Casey Lee Deignan
GB

Smoking fast Customer Service Just needed a replacement washer/screw for my fin and they sent me the whole fin setup so fast the shipping info couldn't even update before it was at my door!

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Yoga & Movement Rx with Annah
GB

Our SUP had a leak near the valve Our SUP had a leak near the valve. The correspondence to my initial and subsequent emails were thoughtful, helpful, and kind. Our issue was problem solved and worked! Thank you.

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Abby Gagnon
GB

I lost my fin during my last paddle session… I lost my fin during my last paddle session. I emailed them regarding ordering a new fin because the one I needed was out of stock on their website. They promptly responded to me and helped me locate a new fin to order.

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Rachel E.
GB

Fantastic Customer Service After receiving a SUP for Christmas with a missing valve cover, I reached out to the Swonder team, hoping they would be able to help. Echo got back to me quickly and immediately shipped me the missing piece. He went above and beyond and his communication was excellent throughout the whole process. I’d definitely recommend purchasing through Swonder due to the superb customer service!

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