Ordered a surface last year which had a… Ordered a surface last year which had a higher than normal sponge content , Mark was really good he came out and agreed to replace it , Covid hit and a bit of a delay but all sorted and received really excellent service . I must add to be really fair the original surface rode really well just the lighter appearance needed sorting , this surface is really low maintenance we have big show horses and they all love it best surface we have ever had . Thank you .

The saga of trying to get a refund…. Ran into a site issue two days after ordering and asked for refund. Total nightmare—firstly no replies, then latterly every excuse in the book, promises that the money has been transferred, and it never has. Nearly a month on and I have just asked the bank for a chargeback because I’m clearly not getting a refund any other way. Not happy, petrified I won’t get the money back. And I am clearly not the first person this has happened to, either. ETA They finally refunded after we pestered and pestered.

We had a canter track put in end of… We had a canter track put in end of October using Carpet Gallop and I can't thank them enough. The whole experience was just brilliant and their customer service was great and they answered any questions we had. The surface has been absolutely fantastic even in the -8 conditions we had for 10 days it didn't once freeze and we were able to ride on the track any time of the day during the cold spell which was amazing when trying to keep our event horses fit! I would highly recommend Carpet Gallop.

A great company A great company , very honest and helpful . I read the reviews before hand and was slightly concerned .. BUT non of the negatives on there were what we found . The company we’re more than helpful , the surface is brilliant and we couldn’t recommend them highly enough .

Just wanted to thank you for your… Just wanted to thank you for your fabulous surface I’ve been able to use it everyday and we’ve had frost to -10 !! It has stayed soft and usable !! It was also brilliant during the extremely hot summer and didn’t get deep or dusty !!! 👍