Please avoid this company! Tried to keep 8.5k owed to us Please avoid this company! In my opinion they have behaved like absolute crooks and would have stolen my money if they could have gotten away with it. After several pleasant conversations with Mark Gilbert, we ordered a DIY menage kit. 5 days later my husband was made redundant so I advised the company we were sorry but needed to cancel, as per the 14 day cooling off period / consumer regulations. I wrote numerous times before Mark responded saying he had received my messages and would pass it on to HQ. Days went by and I didn’t hear anything so I chased this up and received this reply - “We are just waiting on the kit order as that is paid for by us on order and they attempted delivery last week but were told you were on holiday.” Basically after I’d cancelled, they’d attempted to get everything delivered to me asap, as if they thought this would make things difficult for me. This is despite all deliveries supposed to be being arranged with my contractor, who had heard nothing from them. I was still getting calls from delivery companies / subcontractors several weeks after I cancelled, asking when they could deliver. I asked them whether Carpet Gallop had told them we’d cancelled and they said no. By this point, Mark was ignoring emails and calls. On a couple of occasions, my husband rang them and was promised calls back which never happened. By this point we’d contacted our credit card provider (thank goodness we paid by credit card) who were investigating. They have now confirmed we have won and will get the money back. I see there are a few reviews like this, so beware of these despicable people. I have no idea what they thought would happen, but my opinion is they thought they would try to get away with the theft of 8.5k.

Good Product Due to the pandemic and some machinery issues our collection date was put back twice but , true to their word , the product was released for collection and I arranged to pick up 22 bulk bags of the Gtech carpet fibre top surface directly from the factory . As its shredded vehicle carpet there we absolutely no metal parts and other than some clumps of "fluff" its was all usable , clean and of a consistent size . it was easy to handle and spread and now it has mixed with the sand base it rides very well in addition to retaining moisture and stopping the wind from moving the sand around / out of the menage . I am very happy with the product and would recommend.

We had a canter track put in end of… We had a canter track put in end of October using Carpet Gallop and I can't thank them enough. The whole experience was just brilliant and their customer service was great and they answered any questions we had. The surface has been absolutely fantastic even in the -8 conditions we had for 10 days it didn't once freeze and we were able to ride on the track any time of the day during the cold spell which was amazing when trying to keep our event horses fit! I would highly recommend Carpet Gallop.

Carpet gallop have been great from… Carpet gallop have been great from start to finish we really needed out training arena finished off, and carpet gallop delivered on time and even helped us to lay our surface Mccrane equestrian centre

I contacted Carpet gallop in need of a… I contacted Carpet gallop in need of a top up for my school. I previously had a flexi-ride surface and have been really happy it over the past 7 years. I spoke to Mark and he recommended his G-tech surface. I ordered in November and had it delivered by early February. Some of the reviews on here had worried me. I’d say it’s good value and it is what it is recycled off cuts of carpet. Having had a similar surface I know it’s great in all weather and suits my school as it’s soaks up any water that may sit on the sand surface underneath