The Fogatti water heater is not good quality The Fogatti water heater is a low-quality unit. The controller malfunctioned within 6 months and it has malfunctioned yet again. Obtaining warrantee assistance from Fogatti is painstakingly slow, requiring constant reminder emails being sent, which will go unanswered for weeks. The idea of an on-demand water heater is great, but this unit just doesnt meet good quality standards. I would not purchase again.

Not a Good Introduction to Fogatti I'm not sure how the product works yet, as the wrong one was sent first. I asked for expidited shipping on the replacement, so I would have time to install it before our Memorial Day weekend trip. The replacement is supposed to be delivered today(the day before we leave), which was longer than the original took. Hopefully I can edit my rating after I install the unit next week(after our trip).

FedEx badly damaged the box during… FedEx badly damaged the box during shipment. The water heater was not damaged, however you gave us the option to send it back at not expense and sent a new one to replace it. Have kept in contact with us during the process, I can think of numerous companies that could take a lesson from the service you have provided. Thanks!

Awesome Heater! My RV's water heater decided to up and spring a leak one day last week. With a trip to Glacier NP coming up soon, I needed to get a new heater as soon as possible. Thank goodness my wife and I are fairly skilled and can do the bulk of our RV maintenance ourselves. (Good luck getting into a service center and getting a new water heater installed inside of two weeks!) My wife looked at me and asks, "Why not just get a tankless?" Why not indeed! After all , they're actually significantly cheaper than a direct 6 gallon Atwood replacement! Since I needed something FAST, I had to cram a ton of Internet research and YouTube video review watching into a short period of time! We settled on the Fogatti InstaShower 8 Pro. Shipping was quick. They had it to my doorstep in five days. I felt installation was pretty simple. Just had a little PEX work to do. I was able to use my existing wiring. As others have said, I can't believe I haven't done this sooner! So glad my old 6 gallon heater died! This thing is phenomenal!

They Always respond to any issues or questions. They are very responsive to any problems that come up. There newest tankless water heaters are better than ever. The layout of the store and the shopping experance is a little confusing sometimes. But all things considered there products are very good.