Randy Williams
GBWe ordered a 55,000 BTU tankless water… We ordered a 55,000 BTU tankless water heater that we received within 5 days, it was very quick getting here, the installation was about a 4 hour job, very easy and straightforward. I can’t figure out why I didn’t do this sooner. We love taking a shower without having to shut the water off constantly, it takes just seconds to get hot water at the tap. Before I ordered I had sent them a message asking questions and they called me back right away and they answered all my questions. All and all this was a very good experience.
Dennis Devlin
GBGreat Service Team It took me a while to get my hot water heater up and running. I had a problem with it so I got in touch with the customer service team and I’ll tell y’all they were great. Living in my camper for five years I am now enjoying my shower time for the first time. Thank you service team.
Richard Trevino
GBI've been all about Fogatti since I… I've been all about Fogatti since I gave their tankless water heater a try. It worked very well and was a cinch to install. Fogatti's 15000 btu roof A/C for my fifth wheel wasn't difficult to install. In truth the only reason; so far I refuse to give 5 stars is because the remote line is ridiculously short which is grossly inconvenient to open the cover plate cause the remote line IS STUPID SHORT!
Patrick Allex
GBWater heater works great Water heater works great! Great customer service! Had an issue and it was resolved quickly. There are a couple extra parts needed, but not included or offered during purchase. This delayed the installation of the heater. Installation instructions were pretty vague, but with some common sense it was pretty easy.
THOMAS ARNOLD
GBFedEx badly damaged the box during… FedEx badly damaged the box during shipment. The water heater was not damaged, however you gave us the option to send it back at not expense and sent a new one to replace it. Have kept in contact with us during the process, I can think of numerous companies that could take a lesson from the service you have provided. Thanks!