Gail Robbins
GBResolution of problem Update: Hillary from Alpine Shops resolved the issue. She worked diligently to find what the issue was and correct it. The resolution exceeded my expectations and she exhibited the highest level of customer service. This experience will let me consider using Alpine Shop again in the future I ordered a gift certificate for my nephew. It was supposed to be sent electronically. He never received it. I sent an email to the customer service address and have never received a response. I may have made an error when ordering but would like to know that. Very poor customer service
Liuxuhong Zhao
GBThe speed of shipping as well as the… The speed of shipping as well as the tax exemption is really an advantage, but my board arrived without plastic wrap with poor package, and with rust marks on the edge edges of the boards.
Ken
GBNordica Skis They went way beyond in helping with my order. I could not be happier regarding my new skis. I wouldn’t hesitate in ordering from them again.
Ed Latimer
GBOutstanding customer service Outstanding customer service! Ordered online and shop did not have the exact item in stock but offered a suitable replacement which arrived quickly.
Gary Zaddach
GBThey sent me the wrong golf bag but… They sent me the wrong golf bag but were quick to respond and send me the correct bag that I ordered and paid for. They also sent me a shipping label to send back the incorrect bag. Kudos for stepping up and correcting a mistake.