Elyse from NH
GBOver and above customer service I purchased a pair of skis through the online store…then another identical pair by calling Vt. With the help of Guinness and his awesome personal service, a second pair was located in the warehouse. I had it shipped to my door three days after my phone call - free of charge. He called me (yes!) to make sure I received the order confirmation- who does that?? Do business with this store! You will not regret it.
Bruce
GBGreat purchase experience! First of all, Ian confirmed that the skis I wanted to buy were unique and that they were sold with bindings only. Then, I was directed to Heather in sales and she got my order straight and sent promptly. Finally, the sale price was exceptional, a great value.
Darjush Boushehri
GBAmazing service Alpine Shop's customer service is amazing. They are very responsive to all my questions and are very knowledgeable. Their advice is helpful and tailored to my specific needs. Happily buy from them again.
Gail Robbins
GBResolution of problem Update: Hillary from Alpine Shops resolved the issue. She worked diligently to find what the issue was and correct it. The resolution exceeded my expectations and she exhibited the highest level of customer service. This experience will let me consider using Alpine Shop again in the future I ordered a gift certificate for my nephew. It was supposed to be sent electronically. He never received it. I sent an email to the customer service address and have never received a response. I may have made an error when ordering but would like to know that. Very poor customer service
Jersey Joe
GBSearch Ended I've been searching for a great deal on an Orage Alaskan ski jacket. I was able to find it at Alpine Shop VT. It took a good bit of searching to locate it as Alpine Shop VT wasn't necessarily in the top pages of the search engine. In any case I now own one. One customer service note. I did phone the company, left a message, but to my knowledge, did not receive a return call. That was a bit disappointing. Very happy overall and of course a great price!