W Douglas Fitzgerald
GBResponded quickly to my questions about… Responded quickly to my questions about the product, then fulfilled my order promptly. Product received within a few days and was high quality at an affordable price.
Anon
GBThe Good and the Bad... I liked that they had the discontinued ski that I was interested in buying as a gift for my daughter. I didn't like the fact that they required me to buy the bindings as well, and then tell me that I have to pay someone else to get them installed.
Peter Castro
GBSold me an item that was no longer in… At first, Alpine shop refunded my order because they sold me an item that was no longer in stock. After reading my review they reached-out to me personally to apologize, and luckily enough the entire issue was a big mixup and they offered me the product I ordered at a discount. Spectacular customer service. Great people. Setting the bar for online retail.
Jen
GBExcellent customer service I had some questions about skis I purchased and Hillary was very responsive and helpful. I ended up returning them for another model based on Hillary’s advice. Could not have been a smoother process. Excited to try my new skis this winter!
Catherine Mack
GBGreat Store ! What a very responsive outfit the Alpine Store is ! When I had problems ordering a hat online, they went out of their way to contact me by phone and took immediate care of the issue. Very nice people and great service ! Catherine Mack