unresponsive customer "service" I ordered an Odin Hammer. They sent a Thor. I returned it using their ups label.They won't refund the money until they receive it. Got lost by UPS. Now no response to repeated enquiries. reported to BBB. Will contest charges on CC.

Horrible customer service Horrible customer service! It’s 5/10, I ordered a kettlebell late January. I’ve requested an update twice both times it took 3-4 days to return my message. My request for a refund was flat ignored! I had to result to a Facebook comment which magically disappeared within an hour instead of addressing the issue! Stay away from this company!

Tribe Wod does not fulfill it's orders after receiving payment I placed an order for a Thor KB in October with delivery guaranteed by December. It is now March. Still no product. Customer service responses are vague. They posted a picture of a warehouse full of this product and continue to sell it. However people buying it even in January are reporting that they have not received their product either. In February I received an automated response to my inquiry stating it would be shipped in 1-2 weeks. That did not occur. Now my order on my account is marked FULFILLED. i never received a new tracking number or the product. I believe I am out the money and the product at this point.

I placed prder December 5th I placed prder December 5th. THEIR WEBSITE GUARANTEED I would have my 25# thor kettlebell by Christmas. Every month it is a new excuse. Every month conflicts with the prior excuse given. Now they are suggesting they haven't even filled November's orders. Which were claimed to have be filled months ago! So now I caught them red handed in a bold face lie!

Ordered a product of 4 Feb Ordered a product of 4 Feb. Item still hasn't shipped. Reached out to customer service email in three occasions. Zero responses.