Falcon Chris
GBI ordered two 15 pound thor hammers and… I ordered two 15 pound thor hammers and never received them.. only a email after I wrote asking when they planned on shipping out my products that I already paid for.. simply saying they just got them stock up and will be shipping out shortly..but nothing since then they don't even reply to other emails anymore . And it's been over a month since the so called last update.. this company is a fraud and needs to be sued for theft
Lenny Carver
GBHorrible customer service Horrible customer service! It’s 5/10, I ordered a kettlebell late January. I’ve requested an update twice both times it took 3-4 days to return my message. My request for a refund was flat ignored! I had to result to a Facebook comment which magically disappeared within an hour instead of addressing the issue! Stay away from this company!
Robert Lemelson
GBunresponsive customer "service" I ordered an Odin Hammer. They sent a Thor. I returned it using their ups label.They won't refund the money until they receive it. Got lost by UPS. Now no response to repeated enquiries. reported to BBB. Will contest charges on CC.
Robert Brent
GBMore and more bad More and more bad. It's now been over 3 months since my order. Tribe-wod's last response was a month ago promising me I'd have my delivery by today (10/22) at the latest. Worse still, they continue to advertise and push sales via email and social media for the exact product I ordered. They respond to reviews like this with empty apologies -- it's been a quarter of a year.
khelly cedeno
GBTHE SALE THAT WAS TOO GOOD TO BE TRUE I first placed an order 11/28/23 for a barbell. Great deal or at least it seemed like it. A 250$ barbell for 89$ shipping included. In between 11/28 to 12/14 I was unable to receive any type of response with regards to the order no update, no shipping information, no tracking number, not even a courtesy email responding. I tried to email them SEVEN separate times without any response back. THEY DO NOT HAVE A CUSTOMER SERVICE NUMBER. I finally got a generic response that did not correspond to my order at all, apologizing for not mailing out the order and that it would be shipped within two weeks. I sent, yet another, 4 emails and got a response with a “back up in the inventory”. Fast forward to January 2, 2023 I received a subsequent email informing me they would be refunding me my money back. All that waiting, asking and pleading for them to just CANCEL it after promising otherwise. The worst online purchase experience. They are less than mediocre when it comes to professionalism, communication and accountability. I WILL NEVER ORDER FEOM THEM AGAIN.