My Portable Gym Earlier this year, I recently purchased the Full Body Workout Pack. Recently, I ordered the Ankle Cuffs and more bands of various resistance to go along with the pack. Since then, I find more time working out at home than commiting myself to go to the gym. I also feel a lot better for it's tangible effect and more accomplished doing resistance training in one month versus all the times I've been going to the gym. I am happy and contented with the products because I am actually seeing real results.

Great product, but… The product works great, but I spent a week going back and forth with their customer service. They changed the way the pull up assist connects to the pull up bar but didn’t update the instructions or the website description. It would also take a full day for each reply email to come through and the customer service rep didn’t seem to know about the problem I just described. Also, I’d prefer if it wasn’t made in China. The product is good enough quality that I would pay more for one that was made in the US.

Shipping address issue/ received one month late I ordered a full body workout on November 17 and received an email that it was delivered November 22. I never received the package, so I emailed Innstar to see what the issue was. They stated that the address was correct and I would have to contact FedEx to resolve the issue. Per FedEx, the shipper put the incorrect address and was delivered to a completely different address. FedEx sent me a screenshot of the mailing information which I forwarded to Innstar. December 21st I received my workout equipment. I am satisfied with the product, however the hassle and time put into solving Innstar’s glitch was very frustrating. I feel that if I put the correct address, it wasn’t my duty be tracking down the package. Also it shouldn’t have taken a whole month for them to resend me another package when I put the correct address. Very frustrating but I can say once the equipment came I was pleased.

Great quality product, awesome service! Great quality product and awesome service! Quick turnaround on delivery and everything came super well packaged. Smashing out workouts with these beast bands eryday. Cheers guys! BIG WARNING that you have to use the innstar official website for orders! There are imitators out there and it’s not the same product or you get nothing at all!

My order is not lost. They just don’t know where it is! Sorry to say this. My bad review is based entirely on the fact I paid from order on the 20th of March. I even paid extra for the fast delivery (4 to 8 days). 21 days I still don’t know where my order is. As the tracking has stopped working, I have been assured that my order had not been lost. They just don’t know where it is!! I wonder if I will be given a refund for my fast delivery charge?