Fantastic quality rower with the sounds of the river. Fantastic quality, easy to assemble and excellent value. As an engineer I was keen to see what the quality of the unit was like. Although several hundred pounds cheaper than competitors equipment, materials and build quality are first class. Quality bearings on all rollers, brass guides on seat, timber finished to a high standard, I have no complaints at all. Nice to hear the swish of water as you power through your strokes and that is all you hear. Easily manoeuverable for stable, upright, space saving storage. Result!

Needs prompting to do job. Created order 8/2 through Amazon. Rails arrived as promised via Amazon Prime option. This is the reason I chose this product. 3 Days later I had to contact seller to find out when the remaining packages would arrive, not wanting them to be stolen. It took a week for the seller to get tracking numbers for me. This seller knows the package comes in parts and should've been well prepared to ship them out in a timely manner. I'm expected to get all parts in 3 weeks. I requested to be compensated and the seller suggested they can speed up a package already shipped. Very insulting, considering it suggest they had the option to ship it faster or could contact the shippers and say "could you hurry it up" Going to update this if possible. Does not come with batteries and 2 different sets of rechargeable batteries do not fit. Battery cover will not fit back on computer. $500 + and can't include 4 AA batteries. The QR code goes to a non English website that appears to be out of order.

Love this rowing machine! Love this rowing machine! Bought the Walnut model during a discount deal in November. It arrived very swiftly, in a matter of days. Arriving in two seperate deliveries and very well packaged. It took me a while to put together on my own. Approximately 2 afternoons. With help from the booklet of instructions and the You Tube video provided. I had to use a pair of pliers with the Allen keys. As some areas where the bolts went in were very stiff. I am very impressed with the swift response of customer services and continued support provided. The rowing machine is of an excellent quality and I would highly recommend to others. Very happy with this purchase. Thank You Topiom!

Solid Rower, Great Customer Service I bought a Topiom rower during lockdown, it's a study piece of kit in general, and I've used it hard. I had a minor issue with some plastics failing and customer services bent over backwards to help and support me with spares and priority delivery, they even gave me a discount on an upgraded monitor. This is a brand who are keen to provide great after sales service.

Fantastic support service, customer satisfaction is indeed their #1 goal! Bought the Topiom rowing machine from the company's British website topiom.co.uk. Everything was delivered within several days, overall very quick and even faster than I expected. Despite the weathered packaging, the item was brand new and easy to assemble. The assembly instructions could've been better, but it's still very obvious what goes where. Ended up having issues with the footpads, they are indeed placed very close to each other, so if you have thick legs it might be a problem. Still, the customer support did everything to keep me satisfied, which was way beyond what I originally expected. I had my doubts about the brand at first, but I've been actually proven wrong. Good job Topiom!