Unrealized potential. Peloton captured my exercise routine completely for a few years. The quality of the rides and instructors was great. I really enjoy the classes. Unfortunately this is a product with unrealized potential. One of many suggestions: if you’re going to allow or encourage followers and friends to connect do something with it. Build community. Chat functionality during the ride, syncing up for pre care group rides, friendly challenge based competitions. You guys way missed the mark on social connection. I thought peloton would be my primary exercise forever, but I get more out of going to a spin class at the gym. Do better.

Exercise itself is top notch Exercise itself is top notch Would like to see some instructors who lead the ride with LESS talking and encouragement. Also, too many specific foreshadowing of the workout. I want to work hard yet zone out a little.

From the time of purchase to delivery… From the time of purchase to delivery the service has been exceptional. I had absolutely no issues I’ve thoroughly enjoyed my bike these past two years. Today I have not had any issues. I do, however have the seat post that was recently recalled, but I’m not worried and continue to ride my bike until that part comes in.

I love my new tread I love my new tread! It is my 3rd Peloton product and I decided to make the purchase based on how much joy I get from riding both my original bike (located in on our home on the West Coast) and my bike+ (located in our home on the East Coast). I have never been a group exercise or gym person, but the experience I have with the live classes and on demand classes is truly positive. The instructors are positive, encouraging and real! I GREATLY appreciate being able to get on my bike or tread and feel like I'm part of a caring community. I don't want to hear about politics, religion, or upset and they all do an awesome job of steering clear of all of those!

There should be 2 plans for people like… There should be 2 plans for people like me who use my bike once a week or so. I pay almost $50 a month for nothing. Yes, I'm lazy. I have 3 family members who dropped their membership because of the cost because they weren't active. They would've moved an all access membership to a limited membership. We all bought our Peleton during Covid, so things are different now.