Bike is fantastic, required membership plan is a dealbreaker for me The bike is absolute fantastic and I have not one bad thing to say about the quality of the bike itself. However, there is a membership plan you have to subscribe to just to use the full experience of the bike. This adds for German customers 39EUR per month on top of the high expenses for the initial purchase and makes Onepeloton simply unattractive from my point of view. You have tons of classes in this membership plan, but I just want to use the bike. I have just contacted the customer service and asked for downgrade options, and they confirmed that I have to stay in the highest plan if I want to track heart rates, set complex goals etc. This is outrageous in my eyes and I cannot believe they can get away with it. Instead of running programs like "Peloton Certified Refurbished Bikes", that I understand as an desperate effort to reallocate used bikes from inactive or otherwise lost customers (like me, happy but seriously unimpressed with the subsequent cost) - maybe Onepeloton should change a business model that feels like an absolute overreach to me.

Love my Peloton Beyond the physical benefits, my Peloton bike has been a sanctuary for mental health. The convenience of hopping on the bike at any moment has allowed me to use exercise as a way to relieve stress and clear my mind. Love all the instructors - especially Robin, Emma and Cody!

From the time of purchase to delivery… From the time of purchase to delivery the service has been exceptional. I had absolutely no issues I’ve thoroughly enjoyed my bike these past two years. Today I have not had any issues. I do, however have the seat post that was recently recalled, but I’m not worried and continue to ride my bike until that part comes in.

Latest issue Latest issue - major outage for android users. Peloton can bombard my email box with sales emails but a massive outage occurs and they can't bother to notify me via the same email address and provide the fix??? I have to discover it when trying to take a class on my tight schedule, get annoyed, then go down an rabbit hole trying to find out what's going. Unbelievable.

Love my Peloton The instructors are fantastic, the variety of classes keep things fresh, and the music selections allow me to pick what I need on any given day. I am getting stronger and more fit because of the Peloton. I'm a big fan.