It has been almost 4 months and I have… It has been almost 4 months and I have not received my items. Customer service is nice but they just say the same thing every time I call…. the warehouse is backed up on orders. I can understand being backed up, but this is excessive and not worth it.

Complete Scam ordered several item in Jan 2023, never received, I kept getting the same excuse about warehouse staffing issues. After five months they stopped answering phone wont reply to emails. When I tried to go through credit card company and filed a fraud case it was outside the time to get my money back which was about $800 worth of merchandise.

They stole thousands from me They stole thousands of dollars from me and are now ghosting me. I ordered NVG from them in October hoping to have them to give for Christmas. By May I still did not have them. I canceled the order then, which they promised to give me a full refund for in 5-10 days and have still not received it months later. I’ve called three times about it now and they promised to call back each time which has never happened. Will not be ordering from them again. Not worth the hassle. After they responded to my google review I reached out AGAIN and still have not heard anything. It has now been 9 months since I originally ordered and 3 months since they promised to refund me.

Rude CS Rude CS, incompetent CS, excessive wait times, terrible website etc. Why pay for a membership to get "member prices" when they treat you like crap? They also can't be bothered to actually make any of the listings accurate. 0/10

Not the business it used to be. They charged me $99.00 for an annual membership and billed me an additional $49.00 bi annual payment. I placed two orders, both "in stock", one rifle scope and an EOTECH holographic sight. After numerous email attempts to communicate with them I finally gave up and had my CC company reverse the charges. I have purchased many items from BDU over the past few years, I don't know what has happened to them? What blows my mind is that I am still getting promotional emails from them. Word needs to get out, avoid, delete take your business somewhere it will be appreciated