Still no shipment after 5 months I ordered in May 2023 and have attempted to contact BDU at least a dozen times via phone, online contact form, and email, and I have received zero responses regarding my order, which still has not shipped, and order status still says "pending shipment." However, they have emailed me a few times asking me to update my credit card info for my monthly membership.

No customer service/ No contact I've had a BDU Membership for about 5 years have ordered from them a bunch the past few orders have been slower and slower with 3 of them being canceled after 4 months and 2 never shipped to FFL refunded because of the ATF. I decided to give them one last shot after their Bankruptcy, everything was in stock. It's been a month with no update, called and left several voicemails and several emails. Funny I canceled my membership by email but they won't tell me anything about my order or how to get a refund, go figure. Will never do business with again. They will likely file another BK soon and close doors for good

i give them a 0 for a review i give them a 0 for a review. i ordered back in Feb 2023 and after a month i called them up because i still never received my products and they took the money from my bank account with no problem, the guy i talked to said that it was on back order, when their website said in stock, and that they just got some in and will be filling my order and sending it out. well now that it is Oct 2023 i still haven't received anything and no one will answer the phones or answer my emails nothing. this company is a fraud. i just want my money back and order from a real company that will send me what i order. do not order from this place.

Ordered $700 worth of items from them… Ordered $700 worth of items from them in Mid October. Money came out of my bank account immediately but It's the middle of December now And nothing has shipped yet. I have called 3 times and spoke w/ Lexi and was told the same thing "their warehouse is behind on orders" Any savings I might have gotten with them has been erased by their stupid membership fee. As soon as I post this I am calling and canceling the order and I'm gonna tell them they should reimburse the membership fees taken out as well.

Complete Scam ordered several item in Jan 2023, never received, I kept getting the same excuse about warehouse staffing issues. After five months they stopped answering phone wont reply to emails. When I tried to go through credit card company and filed a fraud case it was outside the time to get my money back which was about $800 worth of merchandise.