Didn't get right order ..paid 17pound… Didn't get right order ..paid 17pound for a wrap and burger..never got chips wedges causes or poo...food cold..never again

Rude CS Rude CS, incompetent CS, excessive wait times, terrible website etc. Why pay for a membership to get "member prices" when they treat you like crap? They also can't be bothered to actually make any of the listings accurate. 0/10

i ordered back in November of 2023 and… i ordered back in November of 2023 and is currently March of 2024 still no update on my items i bought tried contacting them about my order and still nothing they took $500 from me and can't get ahold of anyone. I don't understand how they still have a website that is current and say products are still in stock. Guess i should of read reviews before ordering.

I ordered 12 items July 31 2023. I ordered 12 items July 31 2023.. It is now September 20th and Nothing has shipped. I have emailed support 16 times and they no longer answer the phones and the automated message says to email support. They must be getting ready to file Chapter 11 since they are not shipping anyones items and they have not responded to anyones emails in months. Go read the reviews on their BBB page. People are furious that they have spent thousands over the past 3-5 months and not a single person has received their purchased items. Since their customer support does not respond, you can not cancel your order OR your membership and you can not get a refund. Everyone needs to report them and file claims on the BBB website.

Terrible Customer Service I ordered a firearm from them back in August. After about 2 weeks I hadn't heard anything about the gun so I reached out. I was replied to with a simple "Its a ship to store and you'll get a tracking number when it ships" When I asked about that they didn't reply further. After a month of waiting, I called their customer service and was told the gun hadn't even gotten to them yet. Only then was I informed about their ship-to-store firearms and that they take longer and then I had to wait another 15 days before my gun shipped to my FFL. Basically, they have NO customer service at all. If you want a reply to your question you have to call and wait on hold. I won't be ordering anything from them again. Their deals arent even very good, go to Optics planet instead.