Good product, delivery and logistics needs much improvement The product from your company is great. However, the whole experience with shipping and delivery delays was very frustrating...months delayed! I understand you had issue with supply chain that was outside your hands but it made the whole buying process very frustrating. In addition, both the website and my delivery specialist made promises on delivery timeframe that was way off. Apart from this, we are really enjoying your Foil so far and believe there's a great future here.

Antony B and Harry M installing Broadband … Had Antony B and Harry M at my home yesterday installing Community Fibre Broadband. They were friendly and helpful. Considerate ( covering shoes before coming in and hoovering up after drilling necessary holes, returning removed furniture etc. Very happy with the work and way they did it.

Warranty honored Foil has been good about responding to a problem that seems to be a mechanical failure in the motor. They have a new motor/mast being shipped to me and I'll return problem motor in same box, warranty honored, no charge, Foil did ship the new parts the same day that they reviewed videos of what motor was and wasn't doing. Also, the battery connection alignment/coupling is not as easy as it could be. Thanks Foil

Poor Product, Worse Customer Service My family's FOIL experience has been very poor. We have owned the board for 2 years and have gotten exactly 15 seconds of use. I have spent countless hours on the phone with customer service and was forced to send back different components for repairs on multiple occasions. Each time a part was returned, yet the Board never worked. The company, after a while, starts to target the consumer and try to blame them for the product failing to work. If i could give a zero rating I would. I would strongly urge those in the market to look elsewhere.

I have only positive things to say… I have only positive things to say about this company. Firstly, as a new company the support by everyone in the company from the CEO downwards has been exceptional. On the product, brilliant experience and where there been issues quickly resolved; these people care about their product and their customers.