Poor Product, Worse Customer Service My family's FOIL experience has been very poor. We have owned the board for 2 years and have gotten exactly 15 seconds of use. I have spent countless hours on the phone with customer service and was forced to send back different components for repairs on multiple occasions. Each time a part was returned, yet the Board never worked. The company, after a while, starts to target the consumer and try to blame them for the product failing to work. If i could give a zero rating I would. I would strongly urge those in the market to look elsewhere.

I recieved my foil on Friday I recieved my foil on Friday, was concerned about taking the prop and end cap off to install the prop guard. I called and you were closed until Monday. I emailed support and did not receive a response until Monday. I looked through the manual, the quick start guide and online as well as your site and could not find information on installing the prop guard. I went ahead and took it apart and installed the prop guard but would have liked to have instructions to make sure nothing was going to fall out when I removed the end cap and how many foot lbs to set the nut too on the prop when I put everything back together. Your support reach out to me on Monday and verified I installed it correctly. Once support reached out, he was very responsive.

Too many problems Bought the board. Had multiple issues with board and battery and company wouldn’t give me a refund and has made everything extremely difficult. It worked ok for awhile, but then just too many problems

I’ve bought a second board I’ve bought a second board, that should say everything. The new “R” board has met my expectations completely, Wow. I would be remiss not saying that the support has been exemplary

Maximum FUN ! Amazing product/company Board came in 2 weeks and was updated every step of the way. This board takes place of every toy we have ever had on the water. I have never smiled so hard flying across the middle of the lake effortlessly. This is a must have for anyone that enjoys a weekend on the water, amazing product!