I recieved my foil on Friday I recieved my foil on Friday, was concerned about taking the prop and end cap off to install the prop guard. I called and you were closed until Monday. I emailed support and did not receive a response until Monday. I looked through the manual, the quick start guide and online as well as your site and could not find information on installing the prop guard. I went ahead and took it apart and installed the prop guard but would have liked to have instructions to make sure nothing was going to fall out when I removed the end cap and how many foot lbs to set the nut too on the prop when I put everything back together. Your support reach out to me on Monday and verified I installed it correctly. Once support reached out, he was very responsive.

I’ve bought a second board I’ve bought a second board, that should say everything. The new “R” board has met my expectations completely, Wow. I would be remiss not saying that the support has been exemplary

I'd ONLY buy a Foil Board! My entire experience with purchasing my first board & any questions I had went so well I have already ordered a second board. I feel like first Gen boards & releases may have had a few hiccups, but to be entirely honest I have NEVER had a company address issues SOOOO fast. The board is GREAT & Kyle (The CEO has been improving everything daily as well as his team). On top of that everything has been improving in regards to updates/APP/shipping. It is amazing how quickly Foil has responded & addressed feedback. I wouldn't buy any other board as a result & highly recommend to my friends & family. FOIL is the best & US company!!

This is my first e-foil and I'm totally hooked ! This is my first e-foil, so I cannot compare to other brands but overall it is a good product for half the price. Delivery was delayed (but everyone had a hard time getting electronic chips that year) and the battery/remote had issues on my first try so I had to ship it back and it got fixed. Customer service was good and made it very easy. To be honest I was expecting to have a few issues ...given the product is new and the price very attractive, so overall I'm super happy. The board design looks good, I would not say foiling is easy at first and I don't think this board is made for beginners but I was able to foil a dozen of times before it got too cold and I'm now totally hooked. Looks like updates and upgrades are coming up this year so this is super exciting.

Too many problems Bought the board. Had multiple issues with board and battery and company wouldn’t give me a refund and has made everything extremely difficult. It worked ok for awhile, but then just too many problems