My bad experience with this company My experience with this company has been exactly the same as others posted here. I placed two orders for a gray giant anti anxiety bed on April 24, 2022, and received two “thank you for your order” emails for order No. PAW-R38BAHXFA1P3 and PAW-8G0QW5XSXGEI. The next day I emailed them at support to cancel one of the beds (GEI). Today is May 12th and I haven’t received confirmation of my cancellation, nor notice of shipping. From experience, lack of communication on the seller’s part means no merchandise and refund.

FAKE Website, SCAMMERS!!!! I ordered 2 Giant Pet Beds on 9/26/21. Received an email confirmation and tracking number right away. After almost a month of no tracking updates, no email response from PAW Academy USA ( there's no contact number), I submitted a claim with paypal to get a refund. PayPal contacted PAW Academy USA and received no feedback as well and issued me a refund. Definitely be aware of scam websites that look real...

If I could rate -0 I would If I could rate -0 I would. I placed my order almost a month ago, they withdrew the full payment of course asap but to date no product even though they said it was shipped via usps and when you use their contact us email it goes nowhere except to noreply. Total scammers. Don't believe anything they say. The tracking link they provided also stated unable to find the tracking number or order number as well when you enter the full number given starting with PAW. They are lying straight out. They will be reported to proper authorities. NOTIFY everyone you know not to order from this company!!!

DO NOT BUY FROM THIS COMPANY I ordered a bed and never received it. I wrote them three times and never received a reply other than an automated message saying that I would hear from them in a couple of days. Finally, I contacted my Credit Card company and filed a dispute. They settled it immediately and gave me a credit on my account.

If I could give 0 stars I would If I could give 0 stars I would. I order a bed, got a confirmation say about 14 business days. 28 days later, 5 email (only 1 responded to with bot response that package is "shipping soon") no other contact was had. I ultimately went to my bank 45 days later and co tested the charge to get my money back. Fraudulent company!