GearTrade is now 0 for 2 GearTrade is now 0 for 2, and I won’t be ordering anything from them again. My first order was for cycling shoes, but I received a completely different pair in a different size. Second order was for a cycling jersey described as “excellent”, when the zipper slide was no longer attached to the jersey. A Jersey without a working zipper, rated excellent? Ridiculous. Both items were sold by Backcountry, which apparently doesn’t adequately check the items they offer for sale on GearTrade.

Great place, good people! Will try to be short. Gear - almost anything you need for outdoor Availability - patience required, but also rewarded (waiting for someone to sell item you want takes time) Handling transactions - no issues, always in time Handling issues - (if you want return, etc) - outstanding! Overall - yes, I definitely recommend this (please log in after I checked the site, I want to get my item first! :))

Sick deals, closeouts from Backcountry.com Good stuff... I have gotten plenty of things from here. I especially look for when I need a specialized piece of climbing gear (generally clothing) that I may only a few times. For example I got good GORETEX pants for a mountaineering trip for like 1/4 the price. Also, Backcountry.com liquidates things here and you can get seriously good deals on basically new stuff. Got a sick pair of climbing shoes for $60 ($150 retail) and they are perfect. Highly recommend geartrade.

Excellent customer service I ordered some Chaco sandals for my son through this company because I found a good deal. We ended up having a problem with the sandals, a manufacturing defect. I needed to return them but it worked out good because he just could not get used to them and I was going to try to resell them. Customer service was wonderful, responding and giving me a hassle free refund. Great to work with!

Gear Trade Was Great, But Beware Backcountry Products This review has been edited because Gear Trade was very helpful and responsive. The rest of this review is about "past season" Backcountry products: I bought Backcountry brand pants that are basically two backsides sewn together. Like a front butt side and a back butt side. I honestly thought these were knockoffs and brought it to their attention. They aren't. These were considered "past season," but I honestly think these were factory store quality /rejected by quality control pants. I own two pairs of the same past season Backcountry pants that I bought years ago. They don't have two butt sides. (And I have a pretty big butt and flat stomach--I always know immediately when I've put my pants on backwards). I find this situation misleading, as these were supposedly only discounted because they're past season. As much as I love their pants, I probably won't buy anything past season from Backcountry again.