3-Year Customer & Shop by % off I've been shopping on GearTrade for 3 years now & up to 61 orders so far & it's one of my most favorite shopping sites. Only twice did I have an issue with processing my order & they were very very prompt in replying to my email & fixed the issue promptly. I also like the option to shop by sorting the items based on the % off savings. It's makes it fun to browse when just wanting to shop but didn't have any specific item in mind. I've purchased from both individual sellers as well as backcountry store items. Both transactions always have gone smoothly.

Always ask if there are holes! I was mostly satisfied with the clothes I got. I just don't understand why they let people resell clothes with HOLES in it.

I listed and sold quite a bit of $$$… I listed and sold quite a bit of $$$ worth of merchandise on this site. It was a costly and frustrating experience and I finally had my account deleted. They are unprofessional and simply do not have the tools to handle returns, etc. Their website needs a major overhaul. Their excuse is that they are a small company with limited resources. Can't say in my 40 yrs of business in the Outdoor Industry, anyone every used that excuse before. Not selling themselves well to say the least. My cost in time was by far the most frustrating part, but for the commission they charge, more than EBAY, it of course makes zero sense for selling outdoor gear, new or used.

This website is a great resource for gathering equipment/goods for even better prices! The scope of products, vendors and owners is great! It's difficult to not find what you're looking for, new and old. Pricing is typically fair and better brick and mortar store prices. The various sizing methods could be cleaned-up in addition to site navigation from a user experience point of view. Overall, a go-to source for gear.

The website no longer allows you to sell your own gear, you must use their consignment model. Have sold gear in the past on Geartrade with no issues. I logged in a week ago to list about a dozen winter items for sale, and discovered that there is no longer a way to list your own items for sale. The only option is to now use their Consignment model, even though the help desk documents still show that you can list your own items for sale. I emailed the help desk a week ago asking how to navigate to the "list your own items for sale" via the menu options and still have not received a reply. If gear trade no longer allows or supports members listing their own gear, then the website should clearly state this and your help desk documentation should be updated.