Stay away from Geartrade!!! Stay away!!! Aweful experience with an order from Geartrade. They sent a completely wrong item in a correct box. To me, this means that there was a customer return (to Backcountry) and the customer scammed them or this was a parts takeoff from a compkete bike. Either way, no one confirmed that the product in the box was legit. Extremely frustrating! They sent a return label and I am waiting for my refund which they say they will send refund when the seller (Backcountry).Furthermore, their policy states that they don"t pay the seller until the item has been successfully received and accepted by the buyer. This means that you have my money and should refund me as soon as you got the email receipt from Fedex. I will never buy from Geartrade again and I spend a ton of money on outdoor gear. Geartrade is absolutely horrible. I can get an instant refund from Ebay and Amazon Warehouse...

3-Year Customer & Shop by % off I've been shopping on GearTrade for 3 years now & up to 61 orders so far & it's one of my most favorite shopping sites. Only twice did I have an issue with processing my order & they were very very prompt in replying to my email & fixed the issue promptly. I also like the option to shop by sorting the items based on the % off savings. It's makes it fun to browse when just wanting to shop but didn't have any specific item in mind. I've purchased from both individual sellers as well as backcountry store items. Both transactions always have gone smoothly.

Great place, good people! Will try to be short. Gear - almost anything you need for outdoor Availability - patience required, but also rewarded (waiting for someone to sell item you want takes time) Handling transactions - no issues, always in time Handling issues - (if you want return, etc) - outstanding! Overall - yes, I definitely recommend this (please log in after I checked the site, I want to get my item first! :))

GearTrade is now 0 for 2 GearTrade is now 0 for 2, and I won’t be ordering anything from them again. My first order was for cycling shoes, but I received a completely different pair in a different size. Second order was for a cycling jersey described as “excellent”, when the zipper slide was no longer attached to the jersey. A Jersey without a working zipper, rated excellent? Ridiculous. Both items were sold by Backcountry, which apparently doesn’t adequately check the items they offer for sale on GearTrade.

Used to be good. NO LONGER! I've used Geartrade for the past year and a half, selling dozens of items on their website. They've made a reasonable 20% commission from my sales. Recently though, and without informing their customers, they've changed their business model to NOT allowing sellers to sell their own items. Is it their right to operate their business as they see fit? Yes. Is this a disingenuous business practice, establishing your online business as a seller-to-buyer online resource then, without warning, deleting that option? Perhaps. I'll be deleting my account and NOT giving geartrade any of my more of my business. Big middle finger to you guys!