Rattan Ebike Store

9155 Archibald Ave, Ste A, 91730, Rancho Cucamonga, United States
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4.45
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

5.00%

1

10.00%
About Rattan Ebike Store

Rattan was founded on the belief that a business doesn't have to compromise to create great products at great prices. We hope to pass a positive attitude towards life to all through our products. We are all a little wild at heart, are we not? There is much to be gained from traveling and seeing the world. We should all embrace at least a little wanderlust. But let us not forget the end goal; in the wise words of T.S. Elliot, "We shall not cease from exploration, and the end of all our exploring will be to arrive where we started and know the place for the first time." Now, riding your bike and let's go for a trip! Becasue you will nerver know how beautiful the world is before you go outside. Then you will find that we are not selling you a cool bike but the amazing scenery along the way. Our team has only been in existence for only 5 years since its inception. During these five years, we have grown a lot and won the praise of many customers. But we still clearly understand that there are many places where we are not perfect. So if you have any suggestions, please be free to contact us, we believe that with your help, we will become better. Thank you again, our lovely customers —— Rattan

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Michael Morales
GB

Solid, dependable and fast! After doing research and finding the LM750 from Rattan, I was nervous about what the quality would be because of the low price. My fears were squashed when it arrived. It’s heavy, solid and has great components. The powerful 750W motor provides a smooth and effortless riding experience. The battery life is exceptional, The shock seat and handlebars make for a comfortable ride, even on long rides. The LCD display is easy to read and provides all the information you need. Honest time: The website is confusing with picture of gifts and accessories that don’t necessarily arrive together and mine was shipped missing a piece. HOWEVER, what matters is that Rattan has been very responsive and remedied each issue quickly and without question. I have no doubt that if I have another issue come up, that I won’t worry about their customer service.

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Russ Weekes
GB

Great Customer Service After ordering my bike I realized that I had forgotten to include the promo code to get an advertised discount. I reached out to customer service hoping that I could provide the promo code and still receive the discount. While I was hopeful, I wasn't optimistic. Customer support replied quickly and gave me the discount. I can't wait to get the bikes.

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Craig Weber
GB

I ordered a pair of LF 750 Pro e-bikes… I ordered a pair of LF 750 Pro e-bikes 2 weeks ago. They arrived well packed and undamaged after 6 days. Leon at Rattan customer service has been awesome to deal with answering questions before and after I ordered. So far after 6 days of riding I have put 55 miles on it and love it!

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Sine Rex
GB

Sales support from Rattan was very… Sales support from Rattan was very communicative a few hours after placing my order Leon reached out re; my free basket. And he also kept me aware of the shipping time-frame. I like the fact the response time is quick and really excited to try the LM 750 pro after all the great YouTube videos I've watched online.

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Alex Terzis
GB

It's a good bike overall It's a good bike overall, one thing a lot of the reviews feature is kinetic recharging. My bike had it disabled because it is creating an issue with the motor which I wasn't aware of. Over all very comfortable and powerful.

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