John Kallio
GBReturns Issues with Rattan accessories and returns has been handled quite well by Rattan. I appreciate their willingness to work with their customers. So far, Rattan Bikes has my full support. Thank you!
Donel Jones
GBGreat customer service!!! They helped me through an issue that felt impossible at first and was patient with me through the whole ordeal. Will definitely be a returning customer.
Alex Terzis
GBIt's a good bike overall It's a good bike overall, one thing a lot of the reviews feature is kinetic recharging. My bike had it disabled because it is creating an issue with the motor which I wasn't aware of. Over all very comfortable and powerful.
caner newton
GBScam company used a phony price on… Scam company used a phony price on Amazon to inflate their sales ranks and then pulled the rug on 15 thousand orders and ruined the holidays for so many children. Awful company buy from anyone else not these scum. Yea good try those bikes were sold and shipped by Amazon which means it could only be signed up for by your company. Not an unauthorized third party.
Bettes Family
GBThe e-bike we choose I have two Rad Power Rad Runner e-bikes which are super dependable. The Rattan Pathfinder is a big, fun bike. Super fast. Coasts very well. Great acceleration. There’s really no comparison to the Rad Power bikes we bought. But I’m sure that’s by design. When we go into the garage, the pathfinder is what we jump on first. With that said, customer service must be done through email. While annoying, I do get the sense that they care about the success of their company, and as a result, will work though the challenges of time zone differences.