
customer
GBWe bought two Rattan Pathfinder ebikes… We bought two Rattan Pathfinder ebikes and we love them. We had a problem with the gear shifter on one of the two, but customer support was quick to promise us a replacement. I hope we will receive the replacement soon.

Alex
PTSuper recommended - Leon is the best Super impressed with the quality and value for money of the rattan bike. I had to make an urgent order as it was for a trip, Leon from customer support was so responsive and diligent and helped me make sure all came in on time. The shipping was fast and smooth and the assembly was almost done when then bike arrived so it took a couple of minutes and it was ready. Super powerful, strong (used it with my mother at the back), and great battery.

Jeff Hanson
GBThis company is lit This company is lit! Best EBike money could ever buy! Excellent customer service as well!

Michael Morales
GBSolid, dependable and fast! After doing research and finding the LM750 from Rattan, I was nervous about what the quality would be because of the low price. My fears were squashed when it arrived. It’s heavy, solid and has great components. The powerful 750W motor provides a smooth and effortless riding experience. The battery life is exceptional, The shock seat and handlebars make for a comfortable ride, even on long rides. The LCD display is easy to read and provides all the information you need. Honest time: The website is confusing with picture of gifts and accessories that don’t necessarily arrive together and mine was shipped missing a piece. HOWEVER, what matters is that Rattan has been very responsive and remedied each issue quickly and without question. I have no doubt that if I have another issue come up, that I won’t worry about their customer service.

Craig Weber
GBI ordered a pair of LF 750 Pro e-bikes… I ordered a pair of LF 750 Pro e-bikes 2 weeks ago. They arrived well packed and undamaged after 6 days. Leon at Rattan customer service has been awesome to deal with answering questions before and after I ordered. So far after 6 days of riding I have put 55 miles on it and love it!