Customer service is great and the co2… Customer service is great and the co2 inflator has been my favorite since I bought my first one in 2012. There have been occasional issues with the seal, but the pump works so well that it is worth using.

Quality Products Quality Customer Service I had an old, maybe 10-years or so, Superflate that took 12 gram non-threaded CO2 cartridges. It served me very well for many years. It eventually quit working and the next day I contacted Genuine Innovations. They replaced it with the new model which takes 20 gram non-threaded cartridges. I had the replacement in hand within about a week of contacting Genuine Innovations. Great customer service. From my experience I recommend Genuine Innovations, for me their products deliver many years of reliable service and the company stands behind their products. Thank you.

Lifetime Warranty and then some Long time customer, first time with an issue. Inflator was ~15 years old, needed seals. They promptly sent out a whole new inflator package with CO2. They definitely honor the lifetime warranty!

If all companies were this good, America would be in much better shape. :) I just wish every company was as easy to work with, and stood by their products, like Genuine Innovations. I’ve been using their inflation system for as long as they’ve been in business, and they ALWAYS stand by their product. Kudos!

Fantastic customer service Fantastic customer service. They stand by their product and honor the lifetime guarantee.