Well, you could do a little bit better Well, you got my address wrong so the first attempt by UPS was unsuccessful and the next two attempts by UPS to the correct address were unsuccessful. I ended up having to pick up the package at the UPS facility. I don’t know...I was rather annoyed by all this but I have the package.

Lifetime Warranty and then some Long time customer, first time with an issue. Inflator was ~15 years old, needed seals. They promptly sent out a whole new inflator package with CO2. They definitely honor the lifetime warranty!

My CO2 inflator began leaking after 15… My CO2 inflator began leaking after 15 years! I sent an email for my lifetime warranty and received an new one with CO2 cartridges and absolutely no hassles. I now have three Genuine Innovations inflators and will continue to only buy their products. Great company and products.

Your customer care is exemplary Your customer care is exemplary. I contacted customer service through your website stating that my inflator had broken during recent use. Without questioning me, you offered a replacement at no charge and processed the order the same day. I’ve enjoyed your compact and simple to use inflator for many years and appreciate that you offered to replace it when i had a problem.

If all companies were this good, America would be in much better shape. :) I just wish every company was as easy to work with, and stood by their products, like Genuine Innovations. I’ve been using their inflation system for as long as they’ve been in business, and they ALWAYS stand by their product. Kudos!