Enjoying tandem cruiser - shipping damage issue resolved with great service! I'm amending a previous review since the issue has been resolved quickly and with great customer service. I previously wrote a 3-star review because the bike arrived damaged. I am revising that to a 5-star rating because Nik was highly communicative in making things right. I provided some pictures of the damage, and expediently received replacement parts, which are exactly what was needed. Problem solved! I really appreciate the friendly assistance. We get lots of compliments and have a blast riding our new (and now functional) Schwinn Tango tandem cruiser!

seriously amazing I cannot speak highly enough of this company. Nik worked directly with me for two months, as FedEx kept messing up the delivery. He worked through the CA wildfires, and he was also so prompt, kind, and helpful. The bikes are beautiful and the people of this company are incredible!

The bike was thoroughly inspected… The bike was thoroughly inspected before shipment. It was shipped on time. During the assemble, the rear pedal tread worn-out by mistake. I called Mr. Nik of Americas Bike Company about this issue. Without hesitation, he promised to send me a replacement. The ABC customers service is the best, they are very professional, and courteous. I called ABC for a guide before I started the assemble, a YouTube link was email that guided me through the steps. I am awaiting the new pedal delivery. You can see the quality of Schwinn Tango Tandem Cruiser Bike life. The bike looks elegant, and it's extremely beautiful, I can't wait to get my wife on it for a ride.

They have a great selection of bikes… They have a great selection of bikes for any type of riding. Liked the prices so much I ended up purchasing a discounted electric bike on-line through ABC. Unfortunately the size on-line didn't match what they had in stock. Nik quickly responded via email to notify me and see if there were any other sizes I would be interested in. In addition, he offered a discount (the price of shipping) on one of their newest e-bikes this spring once it became available. I’m very impressed at the way things were handled, especially the customer service, and would recommend anyone shopping for a bike on-line go straight to ABC.

Super Service Oriented - and great bike! I ordered the bike online and had it shipped to my 12 yr old granddaughter who loves the color and style. Her father assembled it and found that the the front wheel is so badly warped during shipping that it couldn't be ridden. I left a message requesting that they contact me. The company was quick to follow up with me and assured me that they would fully reimburse for the repair. Great response time and great customer service!