they had the parts I needed at a great price they had the parts I needed at a great price and the shipping was fantastic coming from Germany to the U.S.

Delivery in Switzerland it’s pretty… Delivery in Switzerland it’s pretty fast. The shop is 100% recomendable, good parts for a fair price. Usually my first choice looking for any bike stuff.

Order not dispatched and impossible to speak to them! Ordered a set of forks from their website. Currently waiting over 11 days and nothing has been dispatched and I've heard nothing! The order has been "manually locked" and have not been able to contact anyone meaningfully by phone, email, or their ticket system. I have an open ticket which they have acknowledged for the last week but have failed to give any information or update on my order whatsoever! Even a "sorry to keep you waiting" would be nice.

Shipping was fine, product incomplete Shipping was fine. DEDA jet 1 clipon bars arrived but without pad stickers, assume this is a Deda problem. Reported to starbike, with acknowledgement but no solution. I will buy velcro tape. Not critical but hassel for an expensive product.

Starbike new to me but performed well. I ordered from Germany to UK and I'm very satisfied with the service. 'Saw favourable Trustpilot comments on this retailer. Communications were effective and in very clear English. Despatch inevitably not overnight but conducted well by German and UK carriers- a longer distance after all. Some delay and charge with VAT at UK end but next day delivery once paid. The product price was good and once UK VAT was paid was still competitive. Packaging and product condition fine. 'Got wheels that are hard to find in UK- comparable price. All good.