EXCELLENT SERVICE EXCELLENT SERVICE, shipping went fast. Returning the article was no problem an refunded within few days. I recommend this shop and will definitely buy again Ext1448 Paul

Excellent Customer service - I have been looking for Ozone Elite… I have been looking for Ozone Elite products (waterproof warm-up emulsion) and unable to find it in the United States. I used a S. Korean supplier and it took over 2 months to receive the product with limited customer service. HOWEVER, Starbike was very professional, and kept me in the loop with Emails when the order was placed, processed, and shipped! I received the product in just a few weeks from Germany. Very pleased. I will purchase again from this seller.

Order not dispatched and impossible to speak to them! Ordered a set of forks from their website. Currently waiting over 11 days and nothing has been dispatched and I've heard nothing! The order has been "manually locked" and have not been able to contact anyone meaningfully by phone, email, or their ticket system. I have an open ticket which they have acknowledged for the last week but have failed to give any information or update on my order whatsoever! Even a "sorry to keep you waiting" would be nice.

Good prices, and they ship international I've ordered a few things now from Starbike to be shipped here to the USA, because they usually have the best price (better than Peter White) on stuff like German lighting and hubs. I have never had to pay customs/import fees. Shipping is tracked internationally, and has always come within 3 weeks. Plus, each parcel comes with a little treat bag! Will probably order from this site again next time I need some Schmidt or B&M stuff, if it is still $100 less than Peter White offers...

I can’t fault this company I can’t fault this company. I’ve bought several bike components off them and I have always been more than satisfied with there service such as communications, delivery and tracking etc.. You may have to pay customs duties on some items if you live in the uk, however the price of the items is normally a lot cheaper than the uk so it balances itself out..at least that what I’ve experienced. I would highly recommend Starbike.com. and I will be using them again… In fact I think I have something in my basket as I write this review. Cheers!