Elliott
GBFast shipping and great customer support Fair price and fast shipping. My item was missing its charging cord, but after a quick phone call Planet Cyclery customer support sent one via overnight shipping and I had it the very next day. I'm very pleased with the quick and helpful service.
Albert Anido
GBFox Mainframe helmet, quick shipping Ordered a Fox Mainframe helmet. Item arrived quickly but tracking number did not work lol. Also, the helmet is new but 1 ear strap was loose, due to a locking pin which fell out (this wasn't qc checked by Fox before sending the helmet to the shop). Luckily it was a quick fix by placing the pin inside the strap lock before securing it to the helmet. Looks like it is now secure and I hope the ear strap does not come loose during a ride
Eli Remy
GBGo to source for everything cycling! Fair pricing on many products with excellent shipping options. I am also impressed by the customer service provided! If any issues or questions arise someone is quick to answer your questions and help fix any issues you might have. First rate all the way thank you planet cyclery!!
Philip
GBSatisfied first time customer. Ordered a Sram bleed kit and hydraulic fluid. I received my order in a timely manner. Packaging was adequate and my items were free from any damage. This was a first time purchase from Planet Cyclery, I will consider them for future parts and accessories.
Caleb Plewe
GBExcellent customer service and shipping I called for more info on the bottom bracket and someone answered within a couple rings and answered all my questions! I am amazed at the customer services as well as low prices/shipping. I got my package the next day for free living in (Utah Valley).