Fox Mainframe helmet, quick shipping Ordered a Fox Mainframe helmet. Item arrived quickly but tracking number did not work lol. Also, the helmet is new but 1 ear strap was loose, due to a locking pin which fell out (this wasn't qc checked by Fox before sending the helmet to the shop). Luckily it was a quick fix by placing the pin inside the strap lock before securing it to the helmet. Looks like it is now secure and I hope the ear strap does not come loose during a ride

Unbeatable price, excellent service The prices are unbeatable. The product is exactly what I wanted. The delivery was quicker than I expected, but I live in Salt Lake and the store is in Boulder, CO. I haven’t yet installed the derailleur on my bike, but I know that it will be perfect for my needs. SRAM Apex is the ultimate in affordable quality. Definitely do business with these guys. I can’t wait to do more with them myself.

SRAM XO DUB Boost Crank Set Quick turn time and perfect fit. I purchased the XO crankset for my Mountain Bike, received in a few days, installed and rode this weekend. It was a perfect fit and nice replacement for my SRAM X1 crankset that was starting to creak. Purchased from Colorado Cyclist and I guess they are now Planet Cyclery. Price was also lower here.

Gotta have the worse web team of any… Gotta have the worse web team of any internet based cycling company. ie. Go to theres or Colorado Cyclist website and type in the search bar any brand like Endura. Hit the search and they show more than 1300 items however you can only see about 20. Additionally twice I e placed orders and never received a notification or shipping and had to call to find out WT F? To their credit they acknowledged the error and upgraded the shipping. Last, I ordered a Castelli jacket that ended up not fitting so I returned it. Was notified by UPS that they received the return but never got a PayPal notice of a refund. I totally forgot for about a week to follow up with them and when I did they couldn’t explain why I didn’t get a refund but promptly refunded the money whil I was on the phone. In today’s internet based shopping world one shouldn’t have to suffer a terrible website, missed shipping and having to call for a freaking refund! Again, to their credit they did ship, refund etc but only after I called them. Big hassle

This was my first experience ordering… This was my first experience ordering from Planet Cyclery and I have no complaints. Although I have yet to test the product I ordered I don’t foresee any problems with it. The price and shipping time were both very reasonable and I would order from Planet Cyclery again!