The parts I ordered shipped promptly… The parts I ordered shipped promptly and were exactly as I had ordered. Unfortunately I decided on a different upgrade for one part. The great thing about this store is that they sent me an RMA right away no questions asked. Overall a great experience. I will not hesitate to use them in the future and recommend them to others.

This was my first experience ordering… This was my first experience ordering from Planet Cyclery and I have no complaints. Although I have yet to test the product I ordered I don’t foresee any problems with it. The price and shipping time were both very reasonable and I would order from Planet Cyclery again!

Fenix 6 The Fenix 6 represents a big improvement over using an iWatch or my previous Forerunner 235 to record my runs and rides. I've yet to delve into all the features but the screen clarity makes it easy to view basic data at a glance while moving. Price and shipping through Planet Cyclery where excellent!

Satisfied first time customer. Ordered a Sram bleed kit and hydraulic fluid. I received my order in a timely manner. Packaging was adequate and my items were free from any damage. This was a first time purchase from Planet Cyclery, I will consider them for future parts and accessories.

Gotta have the worse web team of any… Gotta have the worse web team of any internet based cycling company. ie. Go to theres or Colorado Cyclist website and type in the search bar any brand like Endura. Hit the search and they show more than 1300 items however you can only see about 20. Additionally twice I e placed orders and never received a notification or shipping and had to call to find out WT F? To their credit they acknowledged the error and upgraded the shipping. Last, I ordered a Castelli jacket that ended up not fitting so I returned it. Was notified by UPS that they received the return but never got a PayPal notice of a refund. I totally forgot for about a week to follow up with them and when I did they couldn’t explain why I didn’t get a refund but promptly refunded the money whil I was on the phone. In today’s internet based shopping world one shouldn’t have to suffer a terrible website, missed shipping and having to call for a freaking refund! Again, to their credit they did ship, refund etc but only after I called them. Big hassle