Great purchase I ordered my bike rack through the website but about 2 days later received an email with a coupon for $100 off. I called planet cyclery and although it took a few days and another phone call they gave me a refund to honor the coupon. Everyone I spoke with was kind and happy to help! I will definitely purchase from them again. My Saris bike rack is perfect, arrived with fast free shipping. Very happy with my experience!

Being protected while I protect others... I was in the market for a mountain bike helmet because I am a ski patroller on a mountain that also has a bike patrol. They were offering an open box item at a clearance price in the perfect colors for ski patrol, but I had a first responder discount from another vendor for the same helmet in a different color. I reached out, and they matched the first responder discount so I could patrol in style! They were fast, friendly, updated me, and the helmet came in exactly as described. Thank you so much for your help! I appreciate being protected as I help protect others!!

This was my first experience ordering… This was my first experience ordering from Planet Cyclery and I have no complaints. Although I have yet to test the product I ordered I don’t foresee any problems with it. The price and shipping time were both very reasonable and I would order from Planet Cyclery again!

SRAM XO DUB Boost Crank Set Quick turn time and perfect fit. I purchased the XO crankset for my Mountain Bike, received in a few days, installed and rode this weekend. It was a perfect fit and nice replacement for my SRAM X1 crankset that was starting to creak. Purchased from Colorado Cyclist and I guess they are now Planet Cyclery. Price was also lower here.

They have the goods As we all know, bike components are difficult to find. Planet Cyclery was able to deliver two SRAM Rival cassettes with 2-day shipping compared to 2-month lead times from other suppliers.