I ordered a jersey for my husband for… I ordered a jersey for my husband for Christmas on December 14th. It was in stock when I ordered it and it said it would ship by December 21st. I received an email on December 19th (5 days later) stating that my order can no longer be fulfilled as this item is out of stock. I’m not sure why it takes 5 days to tell me something isn’t in stock. Awful experience and now I’m scrambling to find another gift for my husband for Christmas.

Great jersey I ordered a custom carolina hurricanes 🌀 jersey. It was really nice. I love it. Makes me want to go to Raleigh for a game. While I'm there gonna show off the jersey and maybe get some barbecue. Thank you. Go canes!!!!

Extremely disappointed in them these days I've used them in the past but now I feel like they just take orders and use people's money like interest free credit. It's been since Dec 5th that I ordered 3 items. I call earlier this week and they said I'd recieve an email from UPS with updated tracking since Landmark only transports to customs when coming into Canada. I never recieved an updated tracking and I just called again and now they tell me they will reissue an order for two of the items and a refund for the 3rd because it's now out of stock. It's been o er 2 weeks and I'm just finding this out now??? @Fanatics @Lids - Get it together. You charge good money for the products you sell so give your customers the service they deserve.

EXCELLENT Customer Service I had some issue with an order and Fanatics fixed the problem at their expense!!! Customer service helped me through the entire process. Will I continue to buy from Fanatics? Absolutely. Best CS I've engaged with.

Terrible customer service Terrible customer service! I will never buy from this company again! Their ad says they ship within 4-5 days which is a lie! It’s been 11 days and haven’t ever gotten a reply from my emails. Do not buy from this company!