I ordered a hand held Bidet and my… I ordered a hand held Bidet and my credit card was charged but have received no shipping information or any merchandise.

Debit card charged but no receipt or… Debit card charged but no receipt or proof of purchase was sent to me. I am filing a police report for theft and reporting them to my bank and the secret service who deal in wire fraud, if I don’t get my money back by next week. I used my card on your web page and made an order on March 30 and posted on March 31 to my account for $58.94. I had not used the card since but it came up on my bank charge as GP*ETSHERAHOUSE as a charge for gasoline in San Diego. You either have a fraudulent web page or person using information sent to you. Either way. I just want my money refunded. Since you never sent a receipt I have taken steps to cancel my card and have the bank track my money which I want refunded.

Impossible to contact or get a refund to date Order 164457379 The reply I got from Blaux asks for the order number IT IS (AND WAS) WRITTEN ABOVE. FIRST LINE. NO INFO GIVEN AS TO HOW TO RESPOND TO THEM. MORE NONSENSE. Original Comment: We ordered 3 heaters, They arrived with no means of thermostatic control despite ad. We contacted Blaux to return them who sent us a standard letter. When we replied to their letter, we received an 'address not found' Address was to their support services the reply had come from We tried to follow up through their website contact details. No response. Tried again. No response. We have raised a dispute with American Express. Date of experience is the first one I kept a copy of. Why is this company allowed to scam UK buyers? their address is San Diego!

image ORDER SUMMARY image ORDER SUMMARY Order Number: 2320911167 Order Date: 12/21/2023 Hi As you see it has been more than 3 months that I paid for this order and still not delivered. If you are having problems with this order why won’t you refund me?

Ordered the portable Bidet Ordered the portable Bidet. It works great. Unfortunately you never sent the charging cable so I can't recharge it. Was willing to purchase it, but you can't be reached. No reply to email.