30 days since placing my order and still haven’t received it. I placed an order 2 November and still have not received, it’s 2 December today. I have reached out to this company twice and have gotten no help and no information on when my order will be shipped. Apparently, they don’t ship all of their products themselves and rely on other shipping companies to do that but they don’t tell you that when you purchase and also have done nothing to find out why my item hasn’t been shipped to me yet. It’s been 30 days since placing my order and no delivery. Terrible customer service.

Quick and Helpful I had an issue with my rewards points. I emailed the customer service about it, and received an answer the next day! Not only had the issue been resolved, I was given a few extra points which I greatly appreciated!

Customer support is out of this… Customer support is out of this world!!! Great deals on glasswear and accessories and reasonably priced international shipping. I'll not shop anywhere else from now on!!

10/10 would recommend Had issues originally receiving the package but Dallas with Customer support was very helpful with a response within the day. Through the protection plan, they were able to resolve the issue. The product itself was amazing! We had the XL Camp Out Box. Definitely worth the price and the protection plan. This set has quickly become our favorite!

I had an item I wanted to buy and add… I had an item I wanted to buy and add to my next order, for convenience, and shipping. I got a quick response that that wasn’t possible, but gave me a credit towards shipping, and clear instructions on how to use it, so, I not only placed my order immediately, but added to it! Thanks for the great customer service