My first order was shipped and I was… My first order was shipped and I was happy with it. I placed another order and hadn't heard anything about if it shipped after quite a few weeks. I emailed twice asking for an update on my order, but got no response to either email. I then called the customer support number and left a message asking about an update on my order after so many weeks with no delivery. To date no one has returned my call. It's like night and day between my first and second order. Will have to dispute the charge at this point. Pretty disappointing. Bridget

I ordered in the past and had no issues… I ordered in the past and had no issues but my orders from August and October were both paid and unfulfilled - I didn’t realize on the first order until after my 2nd when my daughter said she never got the first. They don’t return calls or respond to customer emails.

They charged me right away and I have… They charged me right away and I have not received my order and no one will answer my calls or emails. Next stop I will complain to the government website for online shopping this sucks

The service is slow The service is slow. Low reponsive rate. Found better quality on competitors

DO NOT ORDER FROM THIS SITE DO NOT ORDER FROM THIS SITE. ORDERED AND PAID 3 MONTHS AGO. NO RESPONSE FROM THEM DESPITE NUMEROUS EMAILS. ALSO ITS FOR STRESS FREE PAWS BUT TITLE KEEPS VEING ALTERED FOR OBVIOUS REASONS!