First experience was great First experience was great. Now same as everyone else. They charged me and won’t respond to calls or emails. Not sure if someone died over there or what. Super sucks! I hope they can resolve soon

This business is a scam This business is a scam, I spent $100 to get all my service dog gear and it never shipped after a month of waiting. No one has responded to my multiple emails and all they have is a voicemail box so you can’t actually talk to a real person. Unless you want to get your money stolen I would stay far away from this “business”

My first order was shipped and I was… My first order was shipped and I was happy with it. I placed another order and hadn't heard anything about if it shipped after quite a few weeks. I emailed twice asking for an update on my order, but got no response to either email. I then called the customer support number and left a message asking about an update on my order after so many weeks with no delivery. To date no one has returned my call. It's like night and day between my first and second order. Will have to dispute the charge at this point. Pretty disappointing. Bridget

They charged me right away and I have… They charged me right away and I have not received my order and no one will answer my calls or emails. Next stop I will complain to the government website for online shopping this sucks

Placed order on 2/16/18 Placed order on 2/16/18. Called twice never spoke to a person had to leave messages. No call back it is now 3/9/18 received email that my order was shipped and I should receive it in 3 days. Very poor customer service.