accidents happen An accident happened and there is a piece missing from the manufacturer. Went out of their way and ordered me a part and had it to me in one day. They were amazingly empathetic, and the person that helped me guide me through the entire process with patience. Thank you so much I’m a customer for life!

Great Customer service I bought a nice recliner from Abunda. After about 6 months I started having trouble with it. Worst problem was the motor stopped that makes the chair go up and down. I contacted Abunda not expecting much but their customer service department got right on it and reached out the to manufacturer. Bottom line, they sent me another brand new recliner at no cost. You just don't see this kind of support much any more but Abunda has it. Thanks.

ABSOLUTE TRASH!! ABSOLUTE TRASH!!! Tried to place an order with PayPal Credit. Was charged full amount. IMMEDIATELY attempted to cancel the order… no response. No response to chat, no response to emails, yet it’s now showing that items are shipping. Contacted the BBB and my state Attorney General for fraud.

Cannot cancel order Went through payment options and selected PayPal pay later. After I hot done entering all my info it somehow went back to the full price coming out of my bank. PayPal said it wasn't on their end and to cancel thru Abunda, however there is NO way to cancel because that button is now unavailable. I NEVER agreed to full price payment and this is going to make bank account go $1000 in negative! They responded quickly and refunded the money before it destroyed my financial accounts. I will forever be thankful for their quick response.

5 star review for Abunda and Ten Star … 5 star review for Abunda and Ten Star review for Cassie in customer service. Had a small issue and she stuck with it and never gave up on me until she made sure that everything was taken care of. I have used Abunda in the past and never have had any issues. Abunda is a great place to shop with affordable payments, fast shipping and phenomenal customer service. Highly recommended Abunda. Thank you again Cassie for everything. You should be a customer service trainer. Think you for making a bad situation into a positive experience. Ty ty ty!!!