Overall Excellent My order arrived in good condition. Given this item is both highly price inflated and wont be available for many months in Thailand, this was well worth BAB's service charge. The item was arrived a little slower than expected, but this is not unusual for a brand new VR set 2 days after initial release in the US. Customer service was courteous, prompt, and helpful.

Thank you so much for an excellent and professional service Thank you so much for an excellent service. I have trusted you to purchasing on my behalf an Acer Chromebook 713 in the US and deliver it to Melbourne Australia. It was a hustle free professional transaction with a fast delivery time during this bust pre Xmas period. Appreciate you small touch (Big smile for me) a hand written message from sweet Phillis and the BAB Team. A small touch that goes long way. Love you all Seasons Greetings and Happy New Year Hugs

Great service, great product! I bought a pair of Under Armour Charged Impulse 2 Women's trainers and they arrived promptly (even with covid shipping delays in Australia!) and packed securely. Great range of trainers and would shop at Big Apple Buddy again. Follow up email and tracking of delivery was great. Being an Australian customer, I would recommend buying from BAB if you don’t live in the US.

Expensive service fees Expensive service fees for a product I can get direct from Razer today and they don't give an option for USA when I try to select my country for shipping. I do think some products would be worth it like the new graphics cards when they get them but God knows what the service fee for those will be.

Best on-line shopping experience This was the best on-line shopping experience I have ever had. December 24 I ordered a Michael Kors puffer on sale at Macy’s and today less than a week later it arrived to me in Sweden. This period included Christmas days so really amazing! It is probably not the cheapest way of buying products from US, but I gladly pay every dollar for this superb, highly efficient and safe handling. Extra plus for the handwritten note from Phillis-a state of the art in custumer service! I will definitely use BAB again.