Super fast delivery & extra kind staff Super fast delivery & extra kind staff - they sent out the product on 5th Jan, received it already on 9th Jan (and there was a weekend in between!). They were also really making sure that everything was fine with my order by even doing aftersales service and writing an email to check up on us if we are satisfied with the service and the product! :-) Very nice, keep on doing business like this guys, you are a positive example for everyone out there. Highly recommended! +++++

Overall Excellent My order arrived in good condition. Given this item is both highly price inflated and wont be available for many months in Thailand, this was well worth BAB's service charge. The item was arrived a little slower than expected, but this is not unusual for a brand new VR set 2 days after initial release in the US. Customer service was courteous, prompt, and helpful.

Best on-line shopping experience This was the best on-line shopping experience I have ever had. December 24 I ordered a Michael Kors puffer on sale at Macy’s and today less than a week later it arrived to me in Sweden. This period included Christmas days so really amazing! It is probably not the cheapest way of buying products from US, but I gladly pay every dollar for this superb, highly efficient and safe handling. Extra plus for the handwritten note from Phillis-a state of the art in custumer service! I will definitely use BAB again.

5 stars end to end 5 stars end to end. I was worried after a recent eBay purchase went sour trying to buy the same Miku pro baby monitor and as a result spent a lot of time reading Big Apple Buddy reviews online. I can attest these guys offer a fantastic service. From the moment I purchased the process was quick, smooth and nothing but professional. I highly recommend Big Apple Buddy. I will definitely engage their services again if I need products from the USA. Thanks to Phillis and the team for the communication and service that was provided throughout the process and thank you for delivering our Miku baby pro monitor safely.

Great service, great product! I bought a pair of Under Armour Charged Impulse 2 Women's trainers and they arrived promptly (even with covid shipping delays in Australia!) and packed securely. Great range of trainers and would shop at Big Apple Buddy again. Follow up email and tracking of delivery was great. Being an Australian customer, I would recommend buying from BAB if you don’t live in the US.