Excellent so far We purchased two original ovals and one original round. We prefer backlit mirrors. Arrived on time as promised, well packaged and in excellent condition. Our contractors found them easy to mount and hook up. Color temp and CRI appear as advertised.

Great Customer Service experience I ordered two towel warmers and 3 LED mirrors. The ordering process was simple, customer service response was personal and immediate, and product shipped promptly and securely. My project is a new build so haven't installed yet but know that I will be completely thrilled. My experience with IBMirror has been wonderful so far. I know that if I have any issue once I break into the pallet, I can count on their customer service to help make it right. But I'm counting on NO issues :)

Perfect shipment We received the mirror in perfect condition. It was packed very well. We haven’t installed it yet because it is for a new house we are building but so far so good.

Poorly mfg and poorly supported I renovated a bathroom 2 years ago and the contractor installed a Harmony backlit mirror. It no longer lights up. The support department will not help you if you don't have the order number from the original purchase. I did not ask for warranty support or anything for free. I merely wanted the manual so that I could repair it. Support is worthless, warranty is worthless. Suggest purchasing from a reputable vendor.

Dissapointing customer service on returns I love the mirrors but the return policy is awful. I accidently ordered the wrong mirror still in BOXES and IB Mirror would charge me an arm and a leg to return it so I won't be using them again.