Trang Lam
NLFirst order , long shipping, happy with my Jirai Set. I placed my first order on September 23. They didn't ship it until November 6. I received it on November 18. I live in The Netherlands. I was worried at first because its my first time buying there. I had submitted a paypal dispute, but I had withdrawn it when I received a message from them that they would send a tracking code at the end of the week. And they did. That was sure promising. The customer service answered all my messages on their chat and via email. That was certainly great. Only the shipping days don't match what they say. It did take a bit longer then 10 to 20 days~ . I think because they had to order it from the relevant store. I sent it with USPS and that worked out fine. Overall i am happy with my Jirai set by the brand Kitten Bxllet. I will only suggest buying at Everything Cute Club if you don't mind waiting a long time for your order to be shipped and delivered.
Aishi
GBI WANT MY MONEY BACK >:((( I was very excited to buy clothes from this company so I ordered three sets of clothes! I got my first package without a hitch but it’s been 9 MONTHS and I still have NOT Received my other two orders!!! I’ve reached out through BOTH TEXT AND EMAIL and have been either been ghosted or sent to an automated message. I am NOT very happy and I wish they’d at LEAST give me a refund for the outfits I did NOT receive! The clothes may be cute but I will NOT be buying here again.
Disappointed Rachel
AU5 months and waiting........ Placed my order back in March hoping to receive the tops and dress by April for my daughter's birthday. Wow was I wrong! It's now August, 5 months since i placed my order and I have nothing to show for it. Still waiting..........on communication, on a response, on anything to be honest! Initially I was told that the tops I ordered were on back order and would I like to hold everything until the full order was filled....stupid me said yes, although I'm not sure it would have resulted in anything different had I said no anyway! I can not get a response from them at all.....and I just want my money back please. Disgusting (lack of) service to take people's money and ghost us in return.
Stephanie Richardson
GBNothing Cute About It. The item was cheaper on their site than anywhere else. It's been two weeks and I haven't heard anything. I emailed them 5 days ago and have not received a response. So I messaged them on live chat yesterday. I never received a response there either. Dont do it. I found these reviews. It's amazing they can respond to defend their selves here but can't respond to the customers about the issues or orders. I'll pay double elsewhere just not to deal with this.
Harley Berg
GBCute cardigan! Runs a bit small I love the design and material of the fabric, it’s super soft and super cute! But, as a plus sized person, it is a bit disappointing that the fabric seems to be a bit tight. It does hug my body a bit, but I still love wearing it! I’d recommend ordering a size or two up from your typical size if you like a baggier fit.