I never received my order of 3 items I never received my order of 3 items, I paid $91.57. They never responded to my emails, I filed a dispute with my bank. Do not order from them!

Extremely Slow, Customer Service Will Ghost You Ordered a messenger bag in May 12th, did not receive it until today, September 19th. Had I not filled a dispute with my credit card company last week, I'm sure I would've never gotten it. I sent various emails to their contact page and used their built-in chat a month (June), then two months after ordering it (July), nothing came of it, never received a tracking number UNTIL I filled the charge dispute. If you *must* order something from them, make sure you do it through PayPal or, even better, a major credit card company like American Express or Capital One. That's the only way you're guaranteed to get your item, or your money back. Two stars because I *did* end up receiving my item, but minus three stars because poor communication, lack of transparency, and contemptible business practices (sends out the item only after a major credit card company is involved). EDIT (9/20/22): Since they replied, I'll state this took longer than their stated 90 days—it took 4 months, so approximately 120 days. That would've been fine with communication, but there was none. They had no problems sending me emails with the tracking number and a confirmation of delivery this week, however.

Nothing Cute About It. The item was cheaper on their site than anywhere else. It's been two weeks and I haven't heard anything. I emailed them 5 days ago and have not received a response. So I messaged them on live chat yesterday. I never received a response there either. Dont do it. I found these reviews. It's amazing they can respond to defend their selves here but can't respond to the customers about the issues or orders. I'll pay double elsewhere just not to deal with this.

Didn’t get the correct item that I bought I bought a Sanrio bed linnen and a pillowcase. I waited over three months for my package to arrive and when it arrived I didn’t even get what I bought!! I got some kinds of leggings instead of the bed linen that I paid for!! Don’t buy from this website! (I also bought some other stuff in the same order that was correct)

Absolutely appaling Absolutely appaling. No replies for months and when they do its always the same message, no actual follow up. DO NOT BUY. I'm pretty sure that they are a scam site at this rate.