As promised! I am very happy with my Barracuda! It meets almost all of my expectations. The tracking unit could have been explained better before placing an order. Learning the limitations, I may rely on another product. Otherwise it is beautiful. I do hope it will hold up with extended use.

Crappy Barracuda Travel Bags I really like this bag in the beginning but he quality of materials is seriously lacking. The handle is tearing away at the top and the zipper around the corners are frayed. DO NOT PURCHASE THIS CRAPPY BAG!!!! I used a Samsonite carry on bag for 18 years (20 trips yearly) with no issues.

21st Century Luggage Super ambitious product germinated from a kickstarter campaign. I see some weakness with it - zipper on main compartment is not smooth, quality of the teeth mediocre - but overall, for a first-launch product (compared to the big boys in the industry that have had years of testing), the Barracuda team has done exceptionally well.. delivering a product with bells and whistles (collapsable, charger, tracker) that are indeed a beautiful and refreshing thing. I'm sure the company will smooth it out over time. I was reassured by the Chief Design Officer, Boban... "We do offer a 5 year warranty and if the zipper, or anything else, ever fail on you please do let us know and we will be happy to get that fixed/replaced."

WASTE OF MONEY! Bought this case for my son to take to Europe. He used it as a carry on and when he got to his first destination the zipper tore off at the corner. The completely zipped zipper! He was forced to buy a new case to use for the rest of his trip. Needless to say he had to lug the Barracuda through three countries just to get it home. Contacted customer service, which you can only do through email, and I have not had a response. It has been two months. I regret wasting my money on this case. DON'T WASTE YOUR MONEY.

Top notch customer service!!! I inquired about my order and was pleasantly surprised by the immediate response and going out of the way to have the bag ship before my next trip. I'm super excited that the new luggage is on its way thanks to Barracuda and will send a follow up review on the bag itself. Thanks again for the responsiveness Barracuda!! Linda Update - I received my luggage as promised and love the look and functionality. Thanks to the entire team at Barracuda. Great product and even better customer service!